DEPOSIT FOR BESPOKE ORDERS

A 50% deposit is required upon booking, with the full balance due no later than seven working days prior to event; unless agreed otherwise. Orders will not be secured until the deposit is received by us.

PAYMENT FOR BARFI / BROWNIE BOXES

Full payment must be received by us to confirm your order.

DIETARY REQUIREMENTS OR ALLERGIES

If you have any dietary requirements or allergies please state these upon ordering so we can cater for all needs where possible.
All our Barfi products contain MILK & SOY and our Brownies contain EGGS & GLUTEN
Please be aware our kitchen uses products containing milk, gluten, soy, sesame, eggs & other tree nuts, so there may be traces.

COLLECTION/ DELIVERY

All orders can be collected from Loughton, IG10. We are an Essex based company and travel costs for delivery of large orders are worked out based on mileage from us. 

We make our Barfis and Brownies to order. These are posted using Royal Mail First Class straight through your letterbox. Most deliveries arrive within 1-2 days*. Customers can chose a next day delivery service upon request.

*All postal deliveries are out of our control.

SHELF LIFE

Our barfi is best kept refrigerated, so that you can enjoy them for 7 days.

Our brownies can be indulged in for 7 days if you keep them in a cool, dry place or 14 days if you pop them in the refrigerator.

REFUNDS

Chai and Spice cannot accept refunds, unless we cannot fulfil the order.